Bespoke CQC Training Programmes for Care Homes.

Supporting Compliance. Inspiring Excellence. Delivering Outstanding Care.

 We provide bespoke, CQC-aligned training programmes designed specifically for care homes (residential and nursing). Our training equips managers and care staff with the knowledge, skills, and confidence needed to meet regulatory requirements, achieve inspection readiness, and deliver safe, effective, caring, responsive, and well-led services. Whether you are a newly registered care home, preparing for an upcoming inspection, or aiming to move from Good to Outstanding, our tailored training solutions are built around your service, your staff, and your residents.

 Why Choose Our Bespoke Training?

• Fully aligned with CQC regulations and inspection frameworks
•  Tailored to care homes (residential & nursing).
• Delivered by experienced healthcare and compliance professionals Practical, evidence-based, and inspection-focused 
•  Supports inspection readiness, improvement plans, and Outstanding outcomes.  

Our Training Programmes

1. CQC Fundamentals & Regulatory Excellence

Build a strong foundation in regulatory compliance. 

•  Understanding the CQC inspection process 
•  The 5 Key Lines of Enquiry (KLOEs) 
•  Roles and responsibilities of staff, managers, and providers 
•  Regulatory notifications and statutory requirements 
•  Evidence gathering and compliance monitoring
  

2. Leadership & Management for Care Homes (Well-Led)

Strong leadership is the foundation of an outstanding service. 

•  Registered Manager regulatory responsibilities
•  Creating a positive, open, and accountable culture 
•  Effective supervision, appraisal, and competency assessments 
•  Workforce planning, training compliance, and safe recruitment 
•  Managing performance, concerns, and professional conduct

3. Quality Assurance & Continuous Improvement 

 Build robust systems that stand up to inspection scrutiny. 

•  Quality assurance frameworks for care homes 
•  Internal audits (care plans, medication, infection control) 
•  Risk management and risk registers 
•  Incident reporting, investigations, and learning
•  Developing and implementing improvement action plans

4. Safeguarding, MCA & DoLS 

 Protect residents, empower staff, and meet legal obligations. 

•  Safeguarding Adults (Levels 1–3) 
•  Mental Capacity Act (MCA) and best-interest decision-making 
•  Deprivation of Liberty Safeguards (DoLS) and LPS awareness 
•  Duty of Candour and whistleblowing 
•  Managing and reporting safeguarding concerns

5. Safe Care & Clinical Practice 

 Promoting safety, dignity, and high-quality care. 

•  Person-centred care and dignity in practice
•  Medication management and safe administration
•  Infection Prevention and Control (IPC) 
•  Falls prevention and pressure area care 
•  End-of-life care principles and documentation

6. Policies, Procedures & Record-Keeping 

 Ensure your documentation reflects best practice and compliance. 

•  Developing and reviewing CQC-compliant policies 
•  Care planning and person-centred documentation 
•  Accurate record-keeping and audit trails 
•  GDPR, confidentiality, and information governance 
•  Digital care records and evidence management

7. Equality, Diversity & Person-Centred Care 

 Deliver inclusive care that respects every resident. 

•  Equality Act 2010 in care home settings 
•  Cultural competence and inclusive practice 
•  Supporting residents with complex and diverse needs
•  Involving residents and families in care planning 
•  Complaints handling and feedback management